Travel Alert - Volcanic ash disrupting Bali flights - Singapore (English)

Volcanic ash disrupting Bali flights

Last Updated: 26/11/2017 10:13 AM

Jetstar has recommenced flights to and from Bali this morning.

Our senior pilots, using information and forecasts from the Volcanic Ash Advisory Centre, have assessed the latest conditions in Bali following the eruption of Mount Agung and deemed that conditions have improved and it is safe to fly.

JQ117 from Singapore to Bali scheduled to depart on Sunday 26 November was cancelled yesterday.

3K243 from Singapore to Bali and 3K244 from Bali to Singapore have been delayed to allow for a further assessment of flying conditions in the morning.

We will contact customers on affected flights directly via email and SMS to provide further updates.

Customers can check the status of their flights on the Flight Status page on Jetstar.com or via our smartphone app.