Purchased a flight for myself and my children to Penang at a bargain price months ago. Email from Jetstar 48 hours notice that the flight was cancelled due to engineering problem. Flight to Singapore is actually flying and is fully booked. Jetstar refused to allow me on the “cancelled flight” and offered a refund or a flight 17 days later. Too bad our family reunion and wedding will be over. Thought the email was just a checkin reminder as it did not have cancelled in title. No sms. First and last time booking jetstar. Believe this is price gouging. Beware of their bargain prices - they “cancel” your flight without remorse. Managed after 4 hours to get flights at 3 times the price on a bargain basement airline from Avalon. Will miss first day of holiday. NEVER BOOK OR FLY WITH JETSTAR.