How is it Jetstar can change my flight time without compensating me, however when I want to change a name on a ticket that I have already booked and paid for I must pay them $250?
Jetstar claim the only way to change a name on the ticket is to cancel it (although they cant refund it) and sell me a new ticket plus all their 'change details' fees. It's a bloody joke!
Who in Jetstar dreams up all this crap, Jetstar specialise in inconveniencing its clients so it can charge more fees.
The demise of the Dying Kangaroo has left Australians with a ramshackle joke of an airline that the ACCC should have a very good look at.