I JUST WANTED TO LET EVERYONE KNOW SOMEONE POSTED NUMBERS TO BE ABLE TO TALK WITH AUSTRALIAN STAFF WHO COULD UNDERSTAND ENGLISH - THE 61393470091 NUMBER IS STILL A PHILLIPINE NUMBER IN WHICH THE STAFF CANNOT SPEAK ENGLISH AND YOU HAVE TO REPEAT EVERYTHING OVER AND OVER AND YOU CAN NEVER GET THROUGH TO 1300360933 WHICH SUPPOSEDLY IS CUSTOMER SERVICE.
I SUGGEST EVERYONE WRITE TO THE CEO'S AT QANTAS YOU CAN SEARCH ONLINE BUT ONE GUY'S NAME IS ALAN JOYCE EMAIL : alan.joyce@qantas.com HE IS ONE OF THE DIRECTORS - I AM ALSO GOING TO SEND HIM A REGISTERED LETTER.
ALSO I SUGGEST EVERYONE WRITING TO YOUR LOCAL NEWSPAPER.
International
Australia-Sydney
United States-Honolulu
Comments
To Chris McMinn you state in
To Chris McMinn
you state in your post that they cannot speak English. Well let me advise you that the word you used is Phillipine, but the true English spelling is Philippine.
ITS APPARENT MS. EDWARDS YOU
ITS APPARENT MS. EDWARDS YOU HAVE NOTHING BETTER TO DO WITH YOUR LIFE AND HOPE YOU NEVER HAVE AN INJURY AND CANNOT FLY. FOR YOUR RECORDS:
Philippine English - Wikipedia, the free encyclopedia - get your facts right. WHAT GOES AROUND COMES AROUND!
NO CHANGE FEE 40 PAID WITH
NO CHANGE FEE 40 PAID WITH BUNDLE THEN ALSO A CHANGE FEE OF 70 DOLLARS AND ALSO CHARGED FOR BAGGAGE AGAIN AND AGAIN AND AGAIN. PLEASE LOOK AT THE SCREEN SHOTS
After 10 hours of phone calls several emails threatening legal action and a very rude insulting call FROM customer service i have managed at last to change my flight without being charged 3 times for changing it. CHECK OUT THE MY ONLINE BOOKING RIPOFF AND SCAM TOTAL EVIDENCE OF THE CHEATING GOING ON!!!!"#$%&'()
I will be taking all my printouts and screen shots of this cheating to the press and to the courts. it is immoral what this company does treating passengers like morons and rudely insisting there i no mistake and the passenger misunderstands when it is clearly a deliberate rip off!!
is everybody else falling for this total thievery!!??