DISGUSTING CHARGES

Had to change name on ticket. My $186.00 return ticket from Gold Coast to New Zealand turned into WAIT FOR IT..... $619.79 and no luggage, Customer Service was NOT friendly, helpful, or understanding, biggest RIP OFF... CRAPSTAR DO NOT CARE!! they just want your money!! DONT DO IT! pay a little more and go with any other airline you'll be thankful in the end. first and DEFINITLEY the LAST time our family will ever book with them again. FULLSTOP..

International
Australia-Gold Coast
New Zealand-Wellington

Comments

Name changes are not

Name changes are not permitted on international bookings on any airline once tickets are issued. Its a security thing. It usually requires a complete cancellation of the booking and ticket, a new booking made and new ticket issued, and then the old one put in for refund. But as Jetstar don't permit refunds its a different story.