My husband and I were charged $120.00 because we he had a laptop, and my handbag was weighed with the carry ons , laptop and my husbands 'man bag " . I have never had this happen before and was so disappointed when I spent 45 minutes online complaining with no result in the end . We had exactly the same luggage as we took on our flight to the Sunshine coast from Sydney with VIRGIN , who also give you complimentary Tea , Coffee , Water Juice and a snack . But Jetstar , bloody crooks , you get nothing unless you pay for it , not even offered a water !!! SO AFETR PAYING FOR FLIGHTS AND AN EXTRA $120.00 , YOU GET STUFF ALL . Plus the cabin crew were just miserable , don't seem to be bothered with anybody at all . They did give the Kids travelling with their parents in front of us a chocolate just as we landed , but come on , not even a glass of water for all that money . NEVER travelling with them again . don't bother folks . use another airline...……….