Just tried cancelling my return trip from Cairns to Bali with Jetstar as travel advice is now at level 4.
When I followed the prompts on Jetstar it took me through the hoops and provided the following refund:
Payment Amount $424.27AUD
Amount Paid $424.27AUD
Refund amount in voucher credit $-317.84AUD
As you notice the refund is $107 less than I paid?....Does anyone know why this would be so as Jetstar have never bothered to break it down or explain.
Looks like I wont be flying but they are still making a 25% profit on the cancellation. (I have not cancelled yet)