I primarily came to NZ to drop my youngest off to her Father for a week. But have taken her to see other people for the week before too. So we've been here 2 weeks. Had a flight booked home for 7am today. They tell me yesterday afternoon that there's a 10 hour delay due to "operational issues". However, the 5pm flight would mean I'd arrive too late to get home (considering customs, etc) as I'm relying on public transport to get us home to Brisbane, and am new enough in Queensland that I don't know anyone who can pick us up. I have no money right now (as I didn't need to??? and NZ has costed far more than I expected it to. I'm also a Pensioner), my travel insurance won't cover additional expenses for this unforeseeable event (perhaps for a hotel in Gold Coast, or a taxi home for the kids, myself & our luggage), as they are passing the buck onto Jetstar. Jetstar sent $100 voucher for each myself & my 2 young children as compensation. But I am not allowed to use it on an overnight hotel in Gold Coast - ONLY future flight bookings. They won't put us on another airline instead. The best they can offer is to move us to an early flight on another day...in 4 days. Assuming that flight would actually depart at all...they tell me there is nothing else 'til then due to "operational issues" but refuse/are unable to tell me precisely what that means! Screw your vouchers Jetstar - you won't be seeing me again!