It's time Jetstar were held accountable and I intend to sue them

JETSTAR do not follow there own rules and regulations
I sent this letter to ninemsn
They put story on internet last tuesday
I sent to a solicitor
I intend to sue jetstar for this appalling example of business..of customer service...and wasting tax payers money $$$$$$$ by involving police Federal and local to deal with there shit! and I got assaulted becuase of their failure in duty of care to me...at the very lease
Thursday 9 Aug.....flight J450 from melb to goldcoast dept melbourne 8.10pm gate 30

BLIND DRUNK obnoxious abusive FEMALE passenger Allowed to board aaaaaaaaaaaaaaaaaaaaaaaand
their solution to this anti social abusive passenger?

meets captain
put her on plane first
give her a row to herself
and then she asaults passenger when she lands at gold coast in car park
She was arrested-Fed Police also involved
and freakin Jet stars excuse
"she drinks cause she has anxiety"? what! where is the Dr who ok'd that?
"the flight is not full"

aaaaaaaaaaaand my least favorite
" she's having a bad day" WTF! :(

my phone is 0488 *****
gina :)
and i do have photo's of here rear end becuase it was in my face at the terminal...CONSTANTLY
lot's of people saw this and equally furious they let her on plane....
Can you at leasr Tell ALEC BALDWIN....
he can come here .. ABUSE JETSTAR staff...assault passengers and still get to be bestie's with the captain and cabin crew...Oh you will get celebrity status...even if you are a special kinda of arsehole!
Grrrrrrrrrrrrrrrrrrrrr

I rang Jetstar...still waiting for response..

Jetstars own policies state clearly you can't fly intoxicated...?

I am beyond furious...injured and want JETSTAR to explain

Thanks

I'll up load story

Domestic
Australia-Melbourne - Tullamarine
Australia-Gold Coast

Comments

Drunk woman given her 'own

Drunk woman given her 'own row' on flight
13:30 AEST Tue Aug 14 2012

A woman on a Jetstar flight from Melbourne was given "business class treatment" and her own row of seats because she was drunk prior to boarding, a fellow passenger claims.
Gina Swannell, 53, was about to board the 8.30pm flight from Melbourne to Coolangatta last Thursday when a woman started "making a scene" by swearing loudly and yelling at passengers in the Jetstar area.
"A security guard came over to her and spoke to her but then they put her on the plane first," Ms Swannell told ninemsn.
She said the woman was seated at an empty row of the aeroplane.
"There were about 50 people waiting to board and everyone was just in shock that she was still able to fly," she said.
After arriving at Coolangatta airport, the 30-year-old woman was arrested and charged with being drunk in a public place, according to Queensland police.
Her arrest followed an incident in the car park where the woman allegedly grabbed Ms Swannell on the wrist as she walked past.
A spokesman for Jetstar refused to confirm if the woman received priority treatment and issued a generic statement about company guidelines.
"Our staff can and have refused to let passengers fly if crew believe the passenger could be considered to be a disturbance on the flight," the spokesman said.
"Staff assess passengers and make a case by case decision. Cabin crew also exercise discretion and judgement on board and may refuse to serve alcohol."
Sources: Gina Swannell, Queensland police, Jetstar
Author: Emily Crane. Approving editor: Henri Paget

There's always one attention

There's always one attention who goes to the media.
Firstly: If she had a medical condition she possibly showed authorities proof of this as security and police would not let her fly if they weren't ok with it.
Secondly: The captain would have met her in order to warn her that if she causes any trouble, she'll be arrested.
Thirdly: Would you rather share a row with her???
Fourthly: She assaulted (grabbed your wrist???) in a carpark OUTSIDE the airport. Jetstar's responsibility to you ended when you stepped off that plane.
Fifthly: Wasting tax payers money? What load of crap. The police wouldn't have needed to be called if such bogan trash didn't book flights in the first place. In case you didn't know, the feds are at airports at the disposal of ANY airline.
Sixthly: As I already said, you sound like an attention seeking twat.

John Berg...you sound

John Berg...you sound british...."Twat"....??

If i was wrong about her behaviour she wouldn't have been arrested moron...

yeah johnnie berg is a loser

yeah johnnie berg is a loser and not even who he says he is!! just some pathetic jetstar worker who has created a bullshit FB account so he can post his stupid comments on here

I scoff at Johnnie boy's lame

I scoff at Johnnie boy's lame and piss-weak attempts to defend his beloved airline. HOw many time do you think this passenger scored with the jet star stewards?
They obviously gave her a row to herself so no one could see what was going on.
The police wouldnt have to be called if such bogan trash didnt book flights, you say?
Who are the sub-human pieces of bogan filth that gave this "bogan trash" an aisle all to herself?
Oh, thats right. Jet Star did.