Jetstar cancelled the international flight in 12 hrs before departure

At Jetstar we never cancel flights on the day of departure for commercial reasons, or when we have not sold enough seats. However, despite all the efforts we make, it is sometimes unavoidable that a flight is delayed or that we have to cancel a flight on the day you're due to travel.

Due to engineering requirements your flight JQ7 30/12/2018 from Melbourne to Singapore has been cancelled.

We apologise for the unexpected change to your travel plans. For help with your booking, or to check available alternate flights, choose an option below:

Nothing I want to say.
Never jetstar!

Australia-Melbourne - Tullamarine


Same just happened to my mom

Same just happened to my mom’s flight today.
And after we choose the alternative flight we were still
not received any new email about the updated and the web said dont need to do anything cos it’s been updated.