Jetstar left passengers strandered in the night

We were left stranded at Ho Chi Minh airport late in the night when Jetstar made us miss the connecting flight. The Hanoi to Ho Chi Minh Jetstar flight was supposed to take off at 1525hrs on 26 Dec 2010. It took off at 1840hrs instead, more than 3 hours later. As a result, we missed our Jetstar Ho Chi Minh to Singapore flight. The Jetstar staff were really irresponsible. They claimed not to know there was a delayed flight at Hanoi (we were on transit, but have to change planes), and closed the counter earlier than the usual 30mins. We asked for assistance in rescheduling our flight but were told to come back the next morning. When asked for assistance in getting accommodation late in the night (almost 2300hrs then), we were told, "That is not our responsibility." We were left stranded at Ho Chi Minh airport while the staff went home. Jetstar is really inhumane.