Jetstar or one star. Your customer service is the worst I have seen. We paid you $712 for flights and still have no booking. I have sent over 20 emails with proof from our bank that you received our funds yet nothing. Vikki is not returning phones calls or emails what sort of customer care department do you have. This has been going on for over two months and all I require is some confirmation in writing that you never received our funds. Tired of calling jet star as we have to go over the whole event each time and no one is helping us. We have tried tirelessly to resolve this for over two months and they don't allow you to talk to supervisors. you get told and to log a complaint online, which we have over 20 times with no result. Our bank have confirmed they received our funds but one star don't care. We have given this proof to jet star but they now don't return our emails or phone calls. Please I need some help where to go to does anyone know an executives email address.