Staff Incompetency is astonishing

Flight 3K 672 from Penang to Singapore. The computer system was down, and check-in had to be done manually. Three open counters with 7 staff members. It took about 15+ minutes per passenger.

And what’s even more shocking is that staff ignored the queue and asked white people to check in first until some of us protested. Dear Jetstar, Malaysia is no longer a British colony, FYI. White privilege should not be tolerated. All people, regardless of whether their skin color is white or purple, should be treated equally and respectfully. Yes, DON NOT FLY JETSTAR.