I flew with Jetstar to Launceston in November to play golf at Barnbougle. There were 9 of us in total and 8 golf bags were checked in together. My golf bag was the only one that did not arrive at Launceston and was located back in Melbourne. I had to hire clubs and buy shoes, as they had no shoes that were my size. I tried to contact Jetstar via the website 2 months ago to recoup my expenses but still have not a response regarding re-imbursing my costs. I did receive my clubs that night but playing such a great course with hired clubs was not the same. If someone could let me know if there was a number to call, it would be most appreciated.