Wake up to yourself. Jetstar has nothing to do with you. Think carefully before you buy a airline ticket! read on

Great keep it up Sandra.... you show em !!!
A great example on why to be concerned, As an airline employee your lack of English, empathy and understanding is really clear, NOT.'

There are many examples of peoples frustration about lack of information and broken promises on this forum. Jetstar has the same technology as any other large corporation and they cant get it to work. However when left stranded overseas or thousands of miles from home people expect better, much better. They have every right to voice their opinions.

I do however chose to disregard the posts about when I was running late and thery would not hold the plane for me, or misread my ticket stories as that is the passengers fault ond not the airlines.

Seriously. Understand the consequence.
1: Make sure you know exactly when your going to travel
2: Make sure you know exactly the date your willing to travel.
3: Make sure where exactly you want to travel

DONT YOU EVER COME TO US AND SAY"

1: i want to change my flight dates
2: oh i must change my name on the boarding pass
3: comming late to the checkin-counter

Why do all this changes when you should know better before spending that great of money in the first place ? Dont come to us and get all excited and just because we are a cheap airline your going to buy a ticket and the date you have choosen. But aventualy your going to change the dates right after you have set the propose date before and paid it online.

Seriously dont play with jetstar course its not like what you think.. Airline has a major restriction policy it is expensive and the plane cost alot of money. The plane isnt only design just for you. Its design for all passangers on board not only one dedicated morron who is changeing dates or comming late to the airport.

Seriously who on earth does someone who is about to travel ends up comming to the airport (LATE ?) who does such thing ? You realise if your going LATE you realise your not going to get in the plane if unlucky. Course im sure you are not as stupid as we think. So why do you damn do it ? you do it because your careless and JETSTAR are waiting for you.

Its the same as going late to school.. your teacher is wondering where you are your 5 minutes or 10minutes late know you are on a bad ticked for the day for comming late you have just missed the pray session in class that started at 830am till 835am Your a foolish young men.

So thats an example. Who on earth goes to the airport when its late? Do you ever read or understand how airports runs and its policies?

Geez... i mean if your planing to go overseas and you end up comming to the airport very late.. why come late and NOT be at the damn airport EARLY ? you realise going late is your problem not the airline or the counter. Course if your late how do we make JETSTAR ride on time on the exact time to destinations ?

Talking about fools and thinking why sometimes airlines are so damn late to arrive or departure because there are too many idiots out there comming LATE and argueing about wanting to get in the plane. These comming late are making all the 200 people passangers on baord waiting frustrations from you. Because your damn late.

Jetstar wants to make sure all airlines around australia gets to thier destination ride on time on the dot not getting there 30minutes or hours late because of you.

So next time you put that paddle in your car speed up on the freeway. and make sure you get to the airport EARLY relardless if its 3 horus early. At least you be the mond first to be on the first cue to check in and also first person to be at the gates otherwise your late jetstar will take no excuse and your late at the gate and the gates are close.

By the way if you think jetstar are neo-nazis and the gates are close... how about break the wall down and control the airport. You fool.

Seriously it is very important to be at the airport EARLY and not late like 5minutes late. Yu realise there are morning rush hours and even late afternoons so dont become a fool and please prepare your trips correctly.

Also dont just go to jetstar website and book a ticket and the date.. If you think your going to maybe CHANGE the dates or whatever the course may be you fool then don't buy tickets and do it when you think you are 100% know the date and time and know 100% your going to truely be at the airport early and not 5minutes late.

Thats whats wrong with this country..., thats whats wrong... too many handouts and rekond your going to get something for free in return.. just because u want to change the stupidity date and such... Too many handouts and your just making this country the worse case senario... If only i would had shove you into a tight box and go beyoind the love boat..........

Get over it

I am embarrassed by Sandra's rambling...
Please rest assured that not all staff (in my previous experience) demonstrate such poor communication skills and lack of understanding.
She makes a few good points:
* Be on time and don't complain about late fees
* Don't buy cheap tickets on sale and then complain at the cost when you have to change dates/names.
* Jetstar may have issues, but when you search Don't fly Qantas or Tiger on google/facebook who you find plenty of similar issues.

However, she has expressed these views quite poorly.

Good point, developer. You should make a sub-forum for lame arse attempts at defending Jet Star.
@ Sandra, stick your post up your arse.

LOL sandra! lern t speak fuckin english! let me guess, u r a fillo? or malay? u suck! u got no argyument at all, i think u need 2 go back to english school! jetstar sucks ass and we aint not ever gonna fly dem again! so suck on that and get a life!
Reza-rek-shon

Sandra does not work for Jetstar or any other airline for that matter. She has stated in an earlier post on this website, using a psuedonym that she is on the dole. Given her illiteracy, I am not surprised.

Like most airlines, Jetstar offer fully flexible fares (tickets) that enable travellers to make changes to their itinerary without penalty at any stage prior to the date of travel. I don't know what Sandra is going on about, some travellers such as those travelling for business purposes have to make last minute changes in the event of meetings being cancelled or postponed for example, and as such purchase fully flexible fares with Jetstar and other airlines. To insult these people, as Sandra does, is to display a woeful ignorance of the airline industry and how it operates.

Will you go get an undercut old simon.. you are DOCK with a capital D. seriously wake up to yourself and understand that buying tickets such manner online is not an option about changeing it later

Sure you can change dates around and such but you are aware full on that you might sometimes not be able to with some consequence within.

Seriously who on earth wish to buy a ticket just because its cheap and you see it cheap you go ahead and buy it and then later you want to cancel it or change dates around. Seriously get your mind up and understand exactly when your traveling dont just seat there as if your playing the roullete. Seriously if you think this is funny then you have an issue not jetstar

Like i said act smart be smart dont be a fool to buy a ticket for a date and then end up wanting to change yourmind. If you THINK your going to change something then WHY on earth would you want to buy a ticket now for that specified date? oh just because it looks cheap. Well you dont get anything in return and within this you pay jetstar back. Because jetstar propose and hoped that you would be on the plane on that date.. If you change things like dates and time.. Then all your doing you fool is making the seats empty making jetstar cost much more money then you think.

Jetstar wishes to have all seats full not half or these idiots change things around. Why would you do such thing. You are the morron who is making jetstar the worse case senario.

And why would you read bad things about an airline even though this is not an official site and most of the idiodics out there are playing up the wind game to make you believe such thing.

Seriously if you can just for a moment think also that qantas.. virginblue... any other airlines they too have bad feedbacks and its imposible just to see qantas been the only smooth ride around with no complaints. Well there are complaints by people and not only just JETSTAR.

Jetstar are still flying up in the air.. YOu do realise qantas OWNS jetstar and jetstar may only be some what new for the last couble of years much new then what virginblue is to beging with. So dont just blame something

Like i said the majority of the complaints are morrons like them who all they want is change things for free and such.. THINK before you buy a ticket. THINK before you do anything. Just like THINK before you drive and end up drinking the bottle up. Fools.

Seriously to tell you i am not australian i was born from russia but lived and work for australia. So dont change things around about such thing.

Im only warning YOU about
THINK BEFORE YOU BUY A TICKET
think before you do anything and spend that kind of money
READ the fare deals conditions for example JETSAVER and think carefully and dont do such stupid change ideas on the very last minute of travel
If you cant deside to change your mind up then please go els where and play in the traffic yourself. Course jetstar wont be there helping you ones u change things.

An airline cost alot of money. Its not a toy and its not a game play. Its seriouse stuff. and seriously you could hold up all passangers because all your fault of getitng to the plane late

And like i said Who on earth wants to go to the airport late when you KNEW you have a plane to catch and KNEW you have to check in and you KMEW there will be packed to get thru. So why do you go late? because your a careless wonder who shouldnt be flying with jetstar. Please wake up to yourself sweetheart.

I also had a problem when i check-in at the ariport she said show ID. I didn;t hear her well and she repeats and said something take the ID off the wallet. And i didn't hear her well until she slowly speaks out loud and told me, TAKE........ THE....... ID........ OFF YOUR........ WALLET....... like real forcefull and real rude manner and then ends up loughing as she gets the next persons id for identification.

JETSTAR you are an idiot. I will be sending this issue to current afairs on ch9.

Clark, I think anybody in their own country would have chuckle to themselves at someone who was checking in and didn't understand a word they were saying , as you clearly didn't. I don't really think they are in the wrong too much there. And when I worked there you have noooooooo idea how often I was told "I'm going to A Current Affair" by customers.... Well guess what, it never eventuated.

Sandra I think it's time to call it quits. You are making all employees seem like imbeciles, which is not the case.

From what I know, jetstar really suck.
1. It delayed our flight for 3hrs due to maintainance problem and the staff didn't even announced it properly to the passengers whom on board were mostly hongkongers ( flight to hk ) and others.

2. Jetstar service counter refused to explain to the passengers why this delaying happen and went into hiding deliberately! The service counter was literally empty after quite a number of passengers proceeded to ask enquiries about the flight after the plane had made a turn and landed back in sg.

3. They only have us measly foodcourt vouchers of 1 serving of food and 1 serving of drink only per customers.

4. Lastly and most importantly, the jetstar airlines didn't even announced the timing brought forward to board the plane to the passengers! Passengers have to go around passing the message to know the exact earlier than expected boarding time? Is jetstar really responsible? Jetstar absolutely don't have a sense of customer service quality nor responsibility at all. Period.

buddy Anonymous
Why have a chuckle lough just because the passanger doesnt understood well or didn't hear him or her well ? i think its quite rude and not very nice respectful at all mate.

Also jetstar in that case should chill. Become angry and frustrationa nd end up speaking out loud like that shows how so many people don't no how to control thier anger.
So having a chuchle after shows how there are so many rude people at jetstar who don't care. They think they know everything and thinks they can get away from everything. It shows how you amond them are as rude as they are. But you cant control your anger and shortly you lough at it because your loughng at yourself how fool you are to beging with. Unless your on drugs just like many of them at the airport who work at the counter.

carry on.

Sandra im with you on this buddy.

Anonymous
you idiot. You remind me just like another of these people who end up hurting the indian students in australia
Sounds more like it the way you are you cow. you careless idiot
COW. you do your job right old buddy or els.

point of da story is: DONT FLY JETSTAR!

This is a perfect example of overseas Jetstar staff. They can't speak English or spell properly. Sandra's friend buddy anonymous can't spell either. Is there a translator in the house? My God, where's SBS when you need them!

yes me on doll but me want man and mak him hapy and i wuv him loong tyme und giv him good ping pong sho