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Jetstar Travel Alerts

Travel Alert - Travel updates and restrictions due to Coronavirus (COVID-19) - Australia (English)

Travel updates and restrictions due to Coronavirus (COVID-19)

Last Updated: 06/03/2020 09:45 AM

The wellbeing of our customers is, and always has been, our highest priority. In light of the Coronavirus outbreak, we have implemented a number of precautionary measures to ensure the health and safety of our customers and crew.

Changes to Jetstar flights and destinations

Travel Alert - Special handling for tickets, flight suspension and reduction of flight frequency regarding COVID-19 (Last Updated 6 March, 2020) - Japan (English)

Special handling for tickets, flight suspension and reduction of flight frequency regarding COVID-19 (Last Updated 6 March, 2020)

Last Updated: 06/03/2020 02:07 AM

Travel Alert - Special handling for tickets, flight suspension and reduction of flight frequency regarding COVID-19 (Last Updated 5 March, 2020) - Japan (English)

Special handling for tickets, flight suspension and reduction of flight frequency regarding COVID-19 (Last Updated 5 March, 2020)

Last Updated: 05/03/2020 06:46 AM

Travel Alert - 往来中国的航班（2020年2月28日更新） - 香港 (繁體中文)

往来中国的航班（2020年2月28日更新）

Last Updated: 03/03/2020 06:52 AM

我们的中文客户服务团队正努力处理众多的查询及更改。这段期间售后团队服务的需求增加，线路可能很繁忙，敬请谅解。捷星已经延长暂停来往新加坡与汕头及海口的航班，我们下周初将开始与受影响的旅客联系。感谢您的耐心。