Jetstar Travel Alerts

Flight Cancellation and Diversion Information (14 Aug)

Last Updated: 14/08/2016 07:53 PM

Due to the runway close at Narita Airport, the flights detailed below have been cancelled or diverted.

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Flight Cancelled

Potential delays at customs at Australian Airports

Last Updated: 11/08/2016 11:32 AM

If you are travelling internationally from Australia on 12 August, please arrive at the airport 3 hours before your scheduled flight time and proceed straight to Customs after checking in.

Potential delays at Customs

Last Updated: 10/08/2016 02:24 PM

If you are travelling internationally from Australia on 12 August, please arrive at the airport 3 hours before your scheduled flight time and proceed straight to Customs after checking in.

Flight Cancellation Information (August 6)

Last Updated: 06/08/2016 04:30 PM

Due to the runway close at Kumamoto Airport; the flights detailed below have been cancelled.

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Flight Cancelled

Bali flights operating as normal

Last Updated: 03/08/2016 09:20 AM

Following overnight cancellations to flights in and out of Bali due to the Mount Rinjani ash cloud, all of today’s flights to and from Bali are operating as scheduled.

Ash cloud affecting Bali flights

Last Updated: 02/08/2016 07:55 AM

Jetstar flights will recommence to and from Bali this morning, 2 August 2016.

This follows an assessment of the latest update from the Volcanic Ash Advisory Centre, which indicates it is safe to resume flying.

Travel Alert - Surabaya (Singapore, Indonesia)

Last Updated: 01/08/2016 07:27 PM

Flight Cancellation Information (1 Aug)

Last Updated: 01/08/2016 03:46 PM

Due to typhoon 4, the flights detailed below have been cancelled.

■Flights Cancelled

Flight Cancellation Information (July 25)

Last Updated: 25/07/2016 07:30 PM

Flight Cancellation Information (July 25)

Due to the aircraft rotation; the flights detailed below have been cancelled.

■Flight Cancelled

夏休み期間中のお願い

更新日時: 2016年07月19日 12:33 JST

平素よりジェットスターをご利用いただきまして、誠にありがとうございます。

夏休み期間中は空港内および周辺道路・交通機関が大変混雑しますので、お早めに空港に到着できるようお時間に余裕をもって空港にお越しくださいますようお願い申し上げます。

香港国際空港における空港建設費の導入について

更新日時: 2016年07月15日 13:03 JST

機内持込手荷物の確認を強化しています

更新日時: 2016年05月12日 17:24 JST

平素よりジェットスター・ジャパンをご利用いただきまして、誠にありがとうございます。