Forced to board in TORRENTIAL rain even though flight running early - Dangerous Slippery. Total LACK OF CARING
Submitted by Julie Ann Andersen on Tue, 23/02/2021 - 16:19Threatened with removal for saying I was going to place a complaint!
Forced to board in TORRENTIAL rain. I asked for a towel and complained about the care for Jetstar’s customers that it was too much to walk in torrential rain for 50 metres and then wait outside the plane door in the rain whilst boarding passes were checked (again they had already been checked at the outer gate).
People were slipping onto each other, some people were running and jostling to get out of the rain quicker - it was very dangerous.
It is important to note the plane DID NOT need to board as...