Shocking Jetstar Service
Submitted by Diane Wilde on Fri, 07/10/2022 - 14:08Recently returned from Bali to Melbourne on a Jetstar flight and the experience was a very unhappy one.
1/. Day before due to fly out received email advising the flight had been rescheduled and would be departing 24 hours later “because of crewing requirements”
2/. Flight departure time was then changed THREE times, eventually flying out three hours late.
3/. Owing to a serious medical condition had treated myself to a Business Class seat and when requested a second sachet of pretzels was advised by staff member that unfortunately Jetstar only supply sufficient for one...